Conditions for accepting returns:

  • The product must be intact and in the same condition in which it was received.
  • Returns will not be accepted for items that are used , opened or, in the case of food products, consumed .
  • The original packaging must be included, complete and undamaged.

To initiate a return request, please contact us with the details of your order and the product you wish to return. Once your request is approved, we will provide you with the instructions needed to proceed.

Note: Return shipping costs may be borne by the customer unless otherwise stated.

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